Customer Service Coordinator

Fields Auto Group; Glenview (IL); On-site; USD 21,593 - 30,754; Full time

Benefits offered by this job

Supportive team environment

Consistent scheduling

Celebrated contributions

Job summary

Fields Auto Group in Glenview is looking for a Customer Service Representative to join their team. This role involves greeting customers, managing service appointments, and handling administrative tasks to ensure excellence in customer service.

The ideal candidate will have a positive attitude, excellent communication skills, and proficiency in Microsoft Office. Enjoy a stable work schedule with full-time hours and a supportive team environment.

Qualifications

• A positive attitude and excellent communication skills.
• Proficiency in Microsoft Office.
• The ability to multitask like a pro.

Responsibilities

• Greet customers with professionalism and warmth.
• Schedule and confirm service appointments via phone and in person.
• Handle invoicing, payments, and general office administrative tasks.
• Follow up with guests to ensure a 5-star experience.

Skills

Excellent communication skills

Proficiency in Microsoft Office

Ability to multitask

Job description

Customer Service Representative – Join the Fields Auto Group Family!

Love making people smile? At Fields Jeep in Glenview, we don’t just sell and service cars; we build relationships. We believe our employees are our greatest asset, and we treat them with the respect and appreciation they deserve.

If you are energetic, detail-oriented, and thrive in a fast-paced environment, we want to meet you!

Why You’ll Love Working Here:

• Pay: $19.00 per hour.
• Culture: A supportive team environment where your contributions are celebrated.
• Stability: Full-time hours with a consistent schedule.

What You’ll Do:

• Be the Face of Fields: Greet customers with professionalism and warmth.
• Manage the Flow: Schedule and confirm service appointments via phone and in person.
• Support the Team: Handle invoicing, payments, and general office administrative tasks (scanning, faxing, etc.).
• Ensure Excellence: Follow up with guests to ensure a 5-star experience and handle inquiries with poise.

What You Bring to the Table:

• A positive attitude and excellent communication skills.
• Proficiency in Microsoft Office.
• The ability to multitask like a pro.
• Must be willing to undergo a background check and drug screen.

Schedule: Full-Time (M-F 9am–6pm, Sat 7am–4pm). Enjoy a consistent day off during the week!