Customer Service Consultant

Caliber Collision; Northern (KY); Hybrid; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Weekly pay

Overtime eligibility

Paid time off

Career growth

Hands-on shop experience

Job summary

Caliber Collision is seeking talented individuals in Kentucky to join our team. This position focuses on delivering world-class customer service in a fast-paced collision repair environment.

Requirements include 2+ years of customer-facing experience, a valid driver’s license, and eligibility for company coverage. You will help customers, coordinate repairs, and uphold Caliber's commitment to quality and safety.

Qualifications

• 2+ years of customer-facing experience, sales experience a plus.

Skills

Customer service

Physical stamina

Instruction comprehension

Task prioritization

Adaptability

Job description

BENEFITS OF JOINING CALIBER

• Immediately eligible for medical, dental and vision
• Industry Comparable Pay - Paid weekly and eligible for overtime
• Paid Vacation & Holidays - Can begin accruing day 1
• Career growth opportunities - we promote from within!
• A career for life: You’ll gain hands-on experience within a production shop.

REQUIREMENTS

2+ years of customer facing experience; sales experience a plus

Must have a valid driver’s license and be eligible for coverage under our company insurance policy

ABILITIES/SKILLS/KNOWLEDGE

Ability to do consistent physical activity - reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.

Passion for learning the collision industry

Be able to understand instructions - written and verbal

Can prioritize competing tasks and adapt easily to a fast-paced environment

Must be able to provide personable, friendly "World Class" customer service to internal and external customers

Caliber is an Equal Opportunity Employer

Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.

About Caliber

Founded in 1997, the Caliber portfolio of brands has grown to more than 1,600 centers nationwide and features a full range of complementary automotive services, including Caliber Collision, one of the nation's largest auto collision repair providers across more than 40 states and Caliber Auto Glass for glass repair and replacement.

Caliber was recognized as the only company of its kind to make the Forbes list of "America's Best Large Employers," an honor awarded to companies with high employee satisfaction.

Caliber was also the only auto service provider to receive an Inc. 2021 Best in Business gold medal in the Extra-Large Company (500+ employees) category, recognizing Caliber for going above and beyond to make a positive impact.

With the purpose of Restoring the Rhythm of Your Life® Caliber's more than 25,000 teammates are committed to getting customers back on the road safely - and back to the rhythm of their lives - every day.

Dedicated to providing an outstanding customer experience, Caliber continues to rank among the highest customer satisfaction scores in the industry.

Caliber is an equal opportunity employer that is committed to inclusion and diversity.

Learn more about Caliber at caliber.com.

At Caliber, our purpose is Restoring the Rhythm of Your Life®. It drives us. It's the promise we make to our guests AND our teammates. These five core values help us deliver on that promise everyday.

Caliber provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including (but not limited to) recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training Caliber provides reasonable accommodations to qualified individuals with disabilities and disabled veterans in the application process. If you need assistance or an accommodation due to a disability, you may contact [e-mail].