Customer Service Consultant

Caliber; Florida; Presencial; USD 27 000 - 46 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, dental & vision from day one

Weekly pay with overtime

Paid vacation & holidays

Career growth within Caliber

Hands-on experience in a production"

Resumo da oferta

Caliber Collision in Lake Worth, FL is hiring a Customer Service Consultant to greet customers, assess needs, and guide them through the repair process in a busy, production shop environment. The role emphasizes friendly, world-class service with weekly pay, overtime eligibility, and opportunities for advancement within Caliber.

Candidates should have 2+ years of customer-facing experience and a valid driver’s license.

Qualificações

• 2+ years of customer-facing experience; sales experience a plus.
• Must have a valid driver’s license and be eligible for coverage under our company insurance policy.

Responsabilidades

• Greet customers in person or on the phone and determine their needs.
• Respond with guidance and assistance to ensure efficient repairs.
• Assist Estimators by handling drop-offs, mapping/marking and photographing vehicles.
• Arrange customer transportation and prepare paperwork for delivery.
• Communicate with customers, clients, teammates and vendors to ensure correct repairs.

Descrição da oferta de emprego

Service Center

Lake Worth FL

JOB SUMMARY

Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly greeting customers in person or on the phone, determine their needs, and immediately respond by providing guidance and assistance as required, assisting Collision Estimators by handling drop-offs, mapping/marking and photographing vehicles, arranging customer transportation, preparing paperwork and performing active customer deliveries while effectively communicating with customers, clients, teammates and vendors to ensure correct and efficient repairs while adhering to all Caliber’s Standard Operating Procedures, insurance partners and industry guidelines/standards.

BENEFITS OF JOINING CALIBER

• Benefits from day one: Immediately eligible for medical, dental and vision
• Industry Comparable Pay – Paid weekly and eligible for overtime
• Paid Vacation & Holidays – Can begin accruing day 1
• Career growth opportunities – we promote from within!
• A career for life: You’ll gain hands‑on experience within a production shop.

REQUIREMENTS:

• 2+ years of customer facing experience; sales experience a plus
• Must have a valid driver’s license and be eligible for coverage under our company insurance policy

ABILITIES/SKILLS/KNOWLEDGE

• Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
• Passion for learning the collision industry
• Be able to understand instructions – written and verbal
• Can prioritize competing tasks and adapt easily to a fast‑paced environment
• Must be able to provide personable, friendly “World Class” customer service to internal and external customers

Caliber is an Equal Opportunity Employer

Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.