Customer Service Clerk (Part-Time)

New Pioneer Food Co-op; Cedar Rapids (IA); On-site; USD 25,000 - 35,000; Full time

Job summary

New Pioneer Food Co-op in Cedar Rapids, Iowa is seeking Customer Service Team members to assist in all retail operations. This position requires outstanding customer service skills in a fast-paced environment, interaction with customers, and product knowledge.

Your responsibilities will include preparing and stocking items, cashiering, and lifting up to 50 pounds. A commitment to quality service and a flexible schedule including weekends is essential.

The role offers negotiable wages based on experience.

Qualifications

• Verifiable work experience with excellent tenure and attendance.
• Experience in grocery, convenience, food service, or retail.
• Demonstrated retail customer service experience and skills.

Responsibilities

• Provide outstanding customer service in a retail environment.
• Interact with customers and team members daily.
• Prepare and stock items across all departments.

Skills

Customer service experience

Retail experience

Attention to detail

Communication skills

Ability to lift 50 pounds

Job description

Description

Our Customer Service Team members assist in all aspects of our retail operations.

What You’ll Do

• Provide outstanding customer service in a retail and counter-service environment
• Interact with customers and team members daily
• Prepare and stock items across all departments
• Demonstrate product knowledge
• Cashier, bag, and carry out items for customers
• Lift and carry up to 50 pounds regularly

What We're Looking For

• Verifiable work experience with excellent tenure and attendance
• Grocery store, convenience, food service, or retail experience
• Demonstrated retail customer service experience and skills
• Familiarity with organic and natural foods
• Attention to detail and ability to efficiently perform assigned tasks
• Ability to read and speak English and perform basic arithmetic

Additional Details

This customer focused position works all aspects of our full-service retail grocery stores. Outstanding customer service, demonstrated through product knowledge, preparation, and dedication to quality is our goal.

If you have enthusiasm for a fast-paced work environment we're looking for you!

The Store Service Team member’s tasks could involve, but are not limited to, frequent and extended periods of time cashiering, bagging and carry out assistance, stocking dry goods, preparing and stocking produce and food products, serving prepared foods, as well as meat and seafood. Schedule tasks may also involve frequent periods of time working in walk in coolers and freezers.

This position requires a committed schedule which may include opening, mid-shift, and closing, and requires weekend, and holiday shifts on a regular basis.

Negotiable based on experience