Customer Service & Checkout Specialist

Winn-Dixie Retail Stores; Saint Augustine (FL); On-site; USD 24,000 - 38,000; Full time

Job summary

Winn-Dixie Retail Stores in Saint Augustine, FL is seeking a Customer Service Associate to support fast, accurate checkout and courteous customer service. You will scan, package and collect payment, helping to expedite groceries through the lane and service desk while keeping the register balanced and secure.

The role emphasizes welcoming customers, resolving issues, and assisting with training new cashiers.

Qualifications

• Must be at least 18 years of age.
• Ability to handle stressful situations.
• Basic computer skills required to participate in online training.
• Authorization to work in the United States or the ability to obtain the same.
• Successful completion of pre-employment drug testing and background check.

Responsibilities

• Scan, package and receive payment for purchases; expedite checkout flow.
• Address customer issues/complaints and resolve to full satisfaction per company guidelines.
• Assist in training new cashiers and manage lanes per service standards.
• Ensure safety and policy compliance across front-end operations and cash handling.

Skills

Customer service

Basic computer skills

Stress management

Attention to policy

Education

High School / GED

Diploma

Job description

Winn-Dixie Retail Stores in Saint Augustine, FL is seeking a Customer Service Associate to support fast, accurate checkout and courteous customer service. You will scan, package and collect payment, helping to expedite groceries through the lane and service desk while keeping the register balanced and secure.

The role emphasizes welcoming customers, resolving issues, and assisting with training new cashiers.