Customer Service & Cashier — Fast-Paced Store

truenorth Convenience Stores; Cleveland (OH); On-site; USD 25,000 - 35,000; Part time

Job summary

A regional convenience store chain in Ohio seeks a Customer Service Representative (CSR) to deliver exceptional customer service while supporting sales and operational efficiency. Responsibilities include processing transactions, maintaining store cleanliness, and assisting customers with inquiries. The ideal candidate will have strong communication skills and the ability to work flexible hours. No previous experience is necessary, though prior customer service experience is preferred. Join our team to ensure an engaging shopping experience for customers.

Qualifications

• Ability to follow company policies, procedures, and safety standards.
• Must be able to work flexible hours including evenings, weekends, and holidays.
• Must meet age requirements for selling alcohol based on state laws.

Responsibilities

• Provide prompt, courteous customer service in accordance with company standards.
• Accurately process customer transactions using point-of-sale systems.
• Maintain a clean, safe, and organized store environment.
• Assist customers and provide product or service recommendations.
• Monitor store activity and report suspicious behavior.

Skills

Basic reading, writing and math skills

Customer service skills

Ability to use point of sale systems

Flexibility in working hours

Ability to operate store and car wash equipment

Education

No formal education required

Prior customer service or cashier experience preferred

Job description

A regional convenience store chain in Ohio seeks a Customer Service Representative (CSR) to deliver exceptional customer service while supporting sales and operational efficiency. Responsibilities include processing transactions, maintaining store cleanliness, and assisting customers with inquiries. The ideal candidate will have strong communication skills and the ability to work flexible hours. No previous experience is necessary, though prior customer service experience is preferred. Join our team to ensure an engaging shopping experience for customers.