Customer Service (basepay+commissions!)

5 Star Statesville Corporation; North Carolina; On-site; USD 30,000 - 45,000; Full time

Job summary

5 Star Statesville Corporation is seeking a Customer Service representative to join our team. In this role, you will handle customer inquiries, provide product information, and resolve technical issues effectively.

You will also document customer interactions and maintain a comprehensive knowledge base to assist with product support. Excellent communication skills and a positive demeanor are essential for success in this dynamic environment.

Qualifications

• Ability to prioritize and multitask.
• Positive and professional demeanor.
• Excellent written and verbal communication skills.

Responsibilities

• Handle customer inquiries and complaints.
• Provide information about products and services.
• Troubleshoot and resolve product issues.
• Document and update customer records.
• Develop and maintain a knowledge base.

Skills

Multitasking

Positive demeanor

Communication skills

Job description

Job Description

We are seeking a Customer Service (basepay+commissions!) to join our team!You will be responsible forhelpingcustomers by providing product and service information and resolvingtechnical issues.

Responsibilities:

• Handle customer inquiries and complaints
• Provideinformation about the products and services
• Troubleshoot and resolveproduct issues and concerns
• Document and updatecustomer records based oninteractions
• Develop and maintain a knowledgebase of the evolving products and services

Qualifications:

• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills