Customer Service Attendant Jackson Car Wash

Wash Associates; Jackson (TN); On-site; USD 17,908 - 19,286; Part time

Benefits offered by this job

Flexible Hours

Free Carwashes

Commission on sales

Job summary

A premier carwash brand is seeking a motivated Customer Service Attendant to join the team. The role focuses on delivering excellent customer service by selling monthly memberships and upselling premium services. Responsibilities include processing payments, resolving customer complaints, and maintaining facility cleanliness. Ideal candidates possess strong communication skills and a willingness to work flexible hours. On-target earnings may exceed $18 per hour, with comprehensive on-site training provided. Join our dynamic team today!

Qualifications

• Sales experience preferred.
• Must be reliable and punctual.
• Willingness to work weekends and holidays.

Responsibilities

• Persuade customers to sign up for monthly memberships.
• Upsell premium services to customers.
• Process cash and credit card payments accurately.
• Resolve customer complaints professionally.
• Maintain facility cleanliness and monitor vehicle status.

Skills

Strong communication and interpersonal skills

Sales experience

Detail-oriented

Ability to work in fast-paced environment

Reliability and punctuality

Job description

Overview

Wash Associates Carwash is a premier express exterior carwash brand looking for hard working, motivated, and positive people to join our team.

At Wash Associates, a Customer Service Attendant (CSA) is ultimately focused on delivering exceptional customer service. Their primary responsibility is to sell monthly memberships to help our customers get the best value and unlimited access to our services. CSA's are how our customers experience Wash Associates and should always aim to represent the brand as a fun, high quality, and professional environment.

Responsibilities

• Persuade customers to sign up for a monthly membership package
• Upsell customers into premium services
• Warmly greet customers and knowledgably answer their questions
• Process cash and credit card payments
• Maintain accurate records of transactions and customer information.
• Resolve customer complaints in a timely and professional manner.
• Operate car wash equipment, including power washers, vacuums, and other cleaning tools
• Monitor vehicles to ensure they are getting clean.
• Complete general maintenance tasks for the facility including washing floors, emptying trash cans, and cleaning equipment.

Job Requirements

• Strong communication and interpersonal skills. Sales experience preferred.
• Ability to work in a fast-paced, team-oriented environment.
• Detail-oriented with a focus on providing high-quality customer service.
• Ability to handle cash and credit card transactions accurately and efficiently.
• Willingness to work weekends and holidays as needed.
• Physical ability to operate car wash equipment and perform cleaning tasks as required.
• Must be reliable and punctual.

Benefits

• Flexible Hours
• Part Time/Full Time positions available 20-40 hours per week.
• Free Carwashes
• Commission on Monthly wash membership sales
• Hourly: $13-14 per hour + commission. On target earnings = $18+ per hour
• No prior car wash experience needed. On-site training provided.

Join our growing Wash Associates Team today!