Customer Service Attendant Car Wash Villa Park 20HR OTE

WashU Carwash; Villa Park (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

WashU Carwash seeks a dedicated Customer Service Attendant to deliver outstanding customer service while promoting monthly memberships. This role includes processing transactions, upselling services, and ensuring customer satisfaction in a fun and professional environment. No prior experience is needed as on-site training is provided, making it an excellent opportunity for motivated individuals.

Benefits

Flexible Hours

Commission on Monthly Wash Membership Sales

Free Carwashes

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented with a focus on high-quality service.
• Reliable and punctual.

Responsibilities

• Persuade customers to sign up for monthly memberships.
• Upsell premium services and process transactions.
• Resolve customer complaints professionally.

Skills

Communication

Sales Experience

Attention to Detail

Customer Service

Job description

WashU Carwash is a premier express exterior carwash brand looking for hard working, motivated, and positive people to join our team.

At WashU, a Customer Service Attendant (CSA) is ultimately focused on delivering exceptional customer service. Their primary responsibility is to sell monthly memberships to help our customers get the best value and unlimited access to our services. CSA's are how our customers experience WashU and should always aim to represent the brand as a fun, high quality, and professional environment.

Job Responsibilities:

- Persuade customers to sign up for a monthly membership package

- Upsell customers into premium services

- Warmly greet customers and knowledgably answer their questions

- Process cash and credit card payments

- Maintain accurate records of transactions and customer information.

- Resolve customer complaints in a timely and professional manner.

- Operate car wash equipment, including power washers, vacuums, and other cleaning tools

- Monitor vehicles to ensure they are getting clean.

- Complete general maintenance tasks for the facility including washing floors, emptying trash cans, and cleaning equipment.

Job Requirements:

-Strong communication and interpersonal skills. Sales experience preferred.

-Ability to work in a fast-paced, team-oriented environment.

-Detail-oriented with a focus on providing high-quality customer service.

-Ability to handle cash and credit card transactions accurately and efficiently.

-Willingness to work weekends and holidays as needed.

-Physical ability to operate car wash equipment and perform cleaning tasks as required.

-Must be reliable and punctual.

Benefits:

-Flexible Hours

-Part Time/Full Time positions available 20-40 hours per week.

-Free Carwashes

-Commission on Monthly wash membership sales

-Hourly: $15-16 per hour + commission. On target earnings = $20+ per hour

-No prior car wash experience needed. On-site training provided.

Join our growing WashU Team today!