Customer Service Associate - Willmar, MN - (Part-Time)

Goodwill-Easter Seals of Minnesota; Willmar (MN); On-site; USD 19,561 - 29,329; Part time

Benefits offered by this job

Flexible hours

Generous paid time off

Medical, dental, and vision plans

401(k) plan with employer match

Employee discount

Job summary

A community support organization is seeking a part-time team member responsible for ensuring excellent customer service and maintaining store operations. This role emphasizes creating a welcoming atmosphere, effective communication, and a commitment to safety and cleanliness. Candidates should have strong organizational skills and a desire to help diverse populations. The position offers flexible hours and generous benefits, including a competitive pay range and opportunities for career advancement.

Qualifications

• 0-3 years of relevant experience.
• Ability to communicate effectively with supervisors, employees, and customers.
• Ability to work independently and coordinate multiple projects simultaneously.

Responsibilities

• Create a welcoming atmosphere for customers.
• Follow policies and procedures for store operations.
• Contribute to a safe environment for employees and customers.

Skills

Customer service

Communication

Organizational skills

Decision-making

Attention to detail

Independence

Initiative and self-motivation

Education

High school diploma or equivalent

Job description

Position Summary

This position is responsible for fast, friendly, and accurate transactions at the point of sale. It involves providing a positive customer experience to Goodwill customers, stocking and maintaining merchandising standards on the sales floor, and ensuring a clean and safe environment that aligns with the Goodwill‑Easter Seals mission and values.

A Day in the Life

• Customer Service: Create a high level of customer service throughout the store, ensuring all customers experience a welcoming atmosphere.
• Store Operations: Follow policies and procedures and execute directives in a timely manner.
• Services and Programs: Provide a work environment to train and develop participants in achieving their goals.
• Safety: Help contribute to a safe, welcoming environment for employees and customers.

Job Pay & Perks

• Pay Range: $14.20 - $21.29/hr
• Goodwill‑Easter Seals Minnesota (GESMN) prioritizes work‑life balance. We offer competitive pay, flexible hours, generous paid time off (PTO) program, competitive medical, dental and vision plans, employer‑paid life insurance, 401(k) plan with employer match, employee discount!
• Work‑life balance: No overnights or late closing shifts, and limited holiday hours.
• GESMN retail locations are closed on New Year's Day, Easter Sunday, Independence Day, Thanksgiving Day, Christmas Eve, and Christmas Day.
• Opportunities for career development and advancement.

About You

• Ability to effectively communicate with supervisors, employees, and customers.
• Ability to work independently and coordinate multiple projects simultaneously.
• Excellent organizational skills, ability to prioritize.
• Excellent decision‑making skills.
• Strong attention to details.
• Ability and desire to provide excellent customer service.
• Ability to interact with a diverse population in a human‑services setting.
• High level of initiative and self‑motivation.
• Perseverance and commitment to getting the job done.
• Knowledge/expertise in working with persons with disadvantages and/or disabilities and barriers.
• A typical part‑time schedule is up to 20 hours per week.

Prior Experience & Education

• 0‑3 years of relevant experience.
• High school diploma or equivalent preferred.

Equal Opportunity Employer

Goodwill‑Easter Seals Minnesota (GESMN) is an Equal Opportunity Employer. GESMN will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectionate orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other categories protected by law.