Customer Service Associate - Training provided

Auto‑Chlor System; South San Francisco (CA); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Company vehicle

Phone provided

Gas card

Uniform

Tools

Training and development

Benefits package

Job summary

Auto-Chlor System is hiring a Customer Service Associate to join our on-site team in South San Francisco, CA. This role emphasizes direct customer interaction, account management, and hands-on product knowledge to keep customer businesses running.

We provide extensive paid training, a company vehicle and tools, and full benefits. The pay range is $52,000–$62,000 per year, or $25 per hour, with opportunities for advancement and overtime.

Qualifications

• Excellent customer service orientation
• Ability to manage accounts and build relationships
• Comfort with hands-on, field-based work
• Mechanically inclined and able to use basic hand tools
• Strong communication and time-management skills

Responsibilities

• Build strong relationships with assigned customers and provide responsive service
• Manage customer accounts and identify growth opportunities
• Deliver chemicals, supplies, and other products to customers
• Perform routine preventative maintenance on commercial equipment
• Learn equipment installation and refurbishing through hands-on training
• Identify customer needs and recommend additional products or services
• Maintain inventory and manage daily schedule
• Respond to customer questions and resolve service issues
• Participate in on-call rotation to support emergencies
• Represent Auto-Chlor professionally with customers and in the community

Job description

Customer Service Associate - Training provided

Job Category: Service and Sales

Requisition Number: CUSTO003370

• Posted : August 26, 2026
• Full-Time
• On-site

Locations

Showing 1 location

• Pay or shift range: $52,000 USD to $62,000 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Customer Service Associate – South San Francisco, CA

Auto-Chlor System is hiring a Customer Service Associate to join our growing team. We’ve been serving businesses across the country since 1938, building our reputation on dependable service, quality products, and strong customer relationships.

This is more than a traditional customer service position. You’ll spend your time working directly with customers, managing accounts, solving problems, and learning the products and equipment that keep their businesses running. If you’re personable, dependable, hands-on, and looking for a career with room to grow, this could be a great fit.

Pay Range

$25 per hour

$52,000 - $62,000 per year or more

What You’ll Do

As a Customer Service Associate, you’ll become a trusted resource for your customers and an important part of the local Auto-Chlor team. Your responsibilities will include:

• Build strong relationships with assigned customers and provide responsive, dependable service
• Manage customer accounts and identify opportunities to grow those relationships
• Deliver chemicals, supplies, and other products directly to customers
• Perform routine preventative maintenance on commercial equipment
• Learn equipment installation and refurbishing through hands-on cross-training
• Identify customer needs and recommend additional products or services when appropriate
• Maintain accurate inventory and manage your daily schedule
• Respond to customer questions and help resolve service-related issues
• Participate in an on-call rotation to support customers during emergency service situations
• Represent Auto-Chlor professionally while working with customers and throughout the community

What We’re Looking For

We’re looking for someone who enjoys working with people but also likes being active and hands-on. You don’t need to know everything on day one—we provide extensive paid training and will teach you the Auto-Chlor way.

The ideal candidate is:

• Friendly, professional, and genuinely customer-focused
• Dependable, honest, and comfortable working independently
• Eager to learn and interested in building a long-term career
• Mechanically inclined and comfortable working with basic hand tools
• Organized and able to manage time and multiple priorities
• Comfortable spending the day driving, visiting customers, and working on your feet
• A strong communicator who can build positive customer relationships

Requirements

• Valid driver’s license for a minimum of 3 years
• Mechanical aptitude and experience using hand tools is preferred
• Ability to work independently and manage a daily schedule
• Ability to participate in an on-call rotation
• Ability to safely perform the physical requirements of the position

What We Offer

At Auto-Chlor, we invest in our employees and provide the training, tools, and support needed to build a successful career.

• Competitive pay with overtime opportunities
• 100% paid training and development
• Company vehicle, phone, gas card, uniform, and tools
• Comprehensive benefits Medical, Dental, Vision and Life Insurance, 401(k) with Profit Sharing, Employee Savings Program, PTO, federal holidays, sick leave
• Opportunities for advancement and career growth

About Auto-Chlor System

Auto-Chlor System is a national leader in commercial dishwashing, water, hygiene, and energy solutions. Since 1938, we’ve helped businesses operate more efficiently by providing reliable products, expert service, and customized solutions.

With more than 140 branches nationwide, our teams support customers across a variety of industries, including restaurants, food service, hospitality, healthcare, food processing, and industrial environments.

Upon receiving a conditional offer of employment, candidates will be required to complete a background check and a pre-employment drug screen. In compliance with the California Fair Chance Act, we will consider qualified applicants with a criminal history in a manner consistent with the law. Drug screening practices will comply with California law regarding off-duty cannabis use.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.