Customer Service Associate - Temporary

Walgreens; Omaha (NE); On-site; USD 20,664 - 24,108; Full time

Job summary

A leading pharmacy retailer in Omaha, NE seeks a Full-Time team member to provide exceptional customer service and manage transactions. Ideal candidates will possess strong English communication skills and be willing to work flexible hours, including evenings and weekends. Previous retail experience is preferred but not mandatory.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.

Responsibilities

• Model and deliver a distinctive and delightful customer experience.
• Recommends items for sale to customers.
• Provides customer service in the photo area.

Skills

Fluency in English

Customer service skills

Ability to work flexible schedule

Job description

Overview

6 days ago Be among the first 25 applicants

This range is provided by Walgreens. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$15.00/hr - $17.50/hr

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied).
• Provides customers with courteous, friendly, fast, and efficient service.
• Recommends items for sale to customers and recommends trade-up and/or companion items.
• Registers customer purchases on the assigned cash register, processes payments and exchanges as needed, and handles voids, returns, rain checks, refunds, and exchanges.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store management.
• Implements Company asset protection procedures to identify and minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
• Constructs and maintains displays, including promotional, seasonal, and sale merchandise. Completes resets and revisions as directed.
• Assists with separation of food items and product placement as specified by policies/procedures (e.g., raw foods from pre-cooked) and stock rotation (first in, first out).
• Has working knowledge of store systems and store equipment.
• Provides customer service in the photo area, including digital passport photo service and related products.
• Assumes web pick-up responsibilities (monitors orders, fills orders, and delivers orders to customers as they arrive at the store).
• Assists with exterior and interior maintenance to maintain a clean, neat, and orderly store condition and appearance.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.

The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please copy and paste this URL into your browser to view benefits: https://jobs.walgreens.com/benefits

Salary Range: $15 - $17.50 / Hourly

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Other