Customer Service Associate – Temporary

Walgreens; Bowling Green (KY); On-site; USD 21,000 - 25,000; Part time

Job summary

Walgreens in Bowling Green, KY is hiring a temporary Customer Service Associate to deliver a distinctive customer experience and operate the register with courteous, efficient service.

You will engage customers, greet them, and assist with products and services while maintaining clean, well merchandised aisles and participating in stock rotation and displays. This role includes photo area assistance and web order pickup duties.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Greet customers and assist with products and services.
• Operate cash register and handle transactions, returns, and exchanges.
• Keep counters and shelves clean and well merchandised, stock rotation and price checks.
• Provide customer service in the photo area and assist with web pickup orders.
• Assist with store maintenance and comply with company policies.

Skills

Customer service

Cash handling

Retail experience

English fluency

Flexible schedule

Tools

POS systems

Job description

1862482BR

Title:

Customer Service Associate – Temporary

Job Description:

• Models and delivers a distinctive and delightful customer experience.

• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

• Provides customers with courteous, friendly, fast, and efficient service.

• Recommends items for sale to customer and recommends trade-up and/or companion items.

• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

• Implements Company asset protection procedures to identify and minimize profit loss.

• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

• Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

• Has working knowledge of store systems and store equipment.

• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

• Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes PPLs requested by Manager or assigned by corporate.

Auto req ID:

1862482BR

External Basic Qualifications:

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

• Requires willingness to work flexible schedule, including evenings and weekend hours.

Store:

13815-BOWLING GREEN KY

Employment Type:

Flexible hours

Full Store Address:

2824 SCOTTSVILLE RD,BOWLING GREEN,KY,42104

Job Function:

Retail

Preferred Qualifications:

• Prefer six months of experience in a retail environment.

• Prefer to have prior work experience with Walgreens.

The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

Company Indicator:

Walgreens

Common Location:

2824 SCOTTSVILLE RD,BOWLING GREEN,KY,42104-06343-13815-S

Max Rate:

17.5

Pay Type:

Hourly

Start Rate:

15