Customer Service Associate - OUTLET - Brooklyn Park, MN (Full-Time)

Goodwill-Easter Seals Minnesota; Brooklyn Park (MN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Employee discount

Flexible hours

Career development & advancement

Job summary

Goodwill-Easter Seals Minnesota is seeking an Aftermarket Customer Service Associate to deliver fast, friendly, and accurate transactions at the point of sale. You will contribute to a positive customer experience, stock and maintain merchandising standards, and uphold a clean, safe store environment in alignment with our mission.

A typical day includes creating a welcoming store atmosphere, following store policies, and supporting programs that train participants toward their goals while

Qualifications

• Ability to effectively communicate with supervisors, employees and customers.
• Ability to work independently and coordinate multiple projects simultaneously.
• Excellent organizational skills and ability to prioritize.
• Excellent decision-making skills and high attention to detail.
• Ability to provide excellent customer service in a diverse population.

Responsibilities

• Creates a high level of customer service throughout the store, ensuring a welcoming atmosphere.
• Follows policies and procedures and executes directives in a timely manner.
• Provides a work environment to train and develop participants in achieving their goals.
• Contributes to a safe, welcoming environment for employees and customers.

Skills

Communication

Independence

Organization

Attention to detail

Customer service

Education

High school diploma or equivalent

Job description

Job Details

• Posting Details
  • Posted on September 9, 2026
• Location
  • Brooklyn Park, MN (Outlet Location) 7051 W Broadway Ave Brooklyn Park, MN 55428, USA
• Job Category
  • Retail
  • Full-Time
  • Requisition #: OUTLE015376

Description

Position Summary:

This position is responsible for a fast, friendly, and accurate transactions at the point of sale. Responsible for providing a positive customer experience to Goodwill customers. Responsible for stocking and maintaining merchandising standards on the sales floor while maintaining a clean and safe environment. Promotes and adheres to Goodwill-Easter Seals mission and values.

A day in the life:In a typical day, an Aftermarket Customer Service Associatecan expect to...

• Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere.
• Store Operations : Follows policies and procedures and executes directives in a timely manner.
• Services and Programs: Provide a work environment to train and develop participants in achieving their goals.
• Safety: Help contribute to a safe, welcoming environment for employees and customers.

Job Pay & Perks

• Pay Range: $14.20 - $19.52/hr
• Goodwill-Easter Seals Minnesota prioritizes work-life balance. Weekend/holiday shifts are limited, and we offer competitive pay, flexible hours, a variety of benefit options and an employee discount.
• Work-life balance: No overnights or late closing shifts, and limited holiday hours
• GESMN retail locations are closed New Year's Day, Easter Sunday, Independence Day, Thanksgiving Day, Christmas Eve, and Christmas Day!
• Opportunities for career development and advancement

About You

• Ability to effectively communicate with supervisors, employees and customers

• Ability to work independently and coordinate multiple projects simultaneously
• Excellent organizational skills, ability to prioritize
• Excellent decision-making skills
• Strong attention to details
• Ability and desire to provide excellent customer service
• Ability to interact with a diverse population in a human-services setting
• High level of initiative and self-motivation
• Perseverance and commitment to getting the job done
• Knowledge/expertise in working with persons with disadvantages and/or disabilities and barriers
• A typical full-time schedule is 35-40 hours per week and requires:
  • Open schedule availability including a combination of days, nights, and weekends, totaling at least 35 hours per week; and
  • Willingness and ability to be cross-trained, and to train in new employees.

Prior Experience & Education

• 0-3 years of relevant experience
• High school diploma or equivalent preferred

About Us

Goodwill-Easter Seals Minnesota is a 501(c)3 nonprofit that has been creating career possibilities together with partners since 1919. Many people know Goodwill stores, but don’t know store proceeds support nearly 20 programs for job seekers to access resources and find careers that lead to advancement. Read more about us here .

Star Tribune Top Workplace 6 years running.

Goodwill-Easter Seals Minnesota (GESMN) is an Equal Opportunity Employer. GESMN will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other categories protected by law.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.