Customer Service Associate (nomnom Bigelow | Full-Time)

Par Pacific; Spokane (WA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Stock purchase plan

Paid vacation

Paid holidays

Job summary

Par Pacific is seeking a friendly Retail Team Member for nomnom convenience stores in the Pacific Northwest. You will assist neighbors with fuel, snacks, and service, ring up sales, and maintain store cleanliness and inventory while following safety procedures.

The role emphasizes strong customer service, cash handling, and the ability to work flexible shifts. This is a full-time position located in Spokane, WA, with competitive hourly pay and a shift differential.

Qualifications

• Must be at least 19 years old and legally authorized to work in the United States.
• High School Diploma or GED preferred.
• Experience in retail sales and handling cash preferred.
• Ability to perform basic math accurately.
• Ability to communicate in English (oral and written).
• Ability to work various shifts and arrive on time.
• Ability to operate equipment and POS system as required.
• Ability to perform essential duties and work in the conditions described.

Responsibilities

• Provide prompt and courteous customer service; may assist customers at the gas pump.
• Ring up all sales on POS system and handle cash and other tender types.
• Maintain cash, coupons, and other forms of payment according to procedures.
• Follow company policies, safety and environmental procedures.
• Receive, stock, and organize merchandise.
• Maintain proper inventory levels and perform shift audits.
• Participate in safety programs and trainings; attend required meetings.
• Perform cleaning to keep the site and equipment clean and functional.
• Be a positive team player and work cohesively with colleagues.
• Work with minimal supervision and flexible hours as needed.
• Obtain and maintain required food and age-restricted product certifications within 2 weeks of employment.

Skills

Customer service

Cash handling

Communication

Teamwork

Education

High School Diploma or GED

Tools

POS system

Job description

Salary Range: $17.13-$20.83 Hourly $3.00 shift differential eligibility 8926 E. Bigelow Gulch Rd. Spokane, WA 99217

The Opportunity:

• Be part of the multi-state team that keeps America moving. Our local retail brand, nomnom, represents our company in the Pacific Northwest, where our communities come to find not only fuel, but also snacks and sweet treats.
• Give your neighbors friendly, smiling service and make their lives a little easier. You'll help members of your community fuel their cars and satisfy their hunger.
• Enjoy great compensation and a collaborative culture. We welcome and encourage input from all employees and you'll become part of a team that includes hardworking and creative professionals who love to win.
• Pursue career opportunities in Retail, Marketing, Oil Refining, Logistics and other areas of a growing company across multiple states.

Primary Job Responsibilities:

• Consistently provide prompt and courteous customer service; may be required to assist customers at the gas pump
• Accurately ring up all sales on POS system, complies with all cash handling procedures including other payment types for products sold
• Responsible for all cash, and other forms of tender, (i.e coupons)
• Comply with company policies and store procedures, including all safety and environmental policies and procedures
• Responsible for receiving, stocking and organizing merchandise
• Assist in maintaining proper inventory levels and shift audits
• Adopt, comply with, and participate in all safety programs and trainings, attend mandatory job-related meeting/trainings as needed
• Perform cleaning duties necessary to maintain site cleanliness inside and out, and basic upkeep and/or cleaning of all equipment on the site. Assist with identifying equipment problems and report as needed
• Be a positive team-player, work cohesively with other employees, and contribute to a positive work environment
• Perform all duties with minimal supervision and may be required to work flexible hours, attend job-related meetings and other duties as assigned
• Obtain and maintain all required food and age restricted product certifications within 2 weeks of employment

Note: This description is intended to give you a general overview of the position. Additional responsibilities and opportunities may be identified based on current business needs.

Physical Demands:

• Ability to stand and/or walk for an entire shift
• Ability to see with 20/40 vision (corrective lenses acceptable) in order to see numbers on store inventory levels, items purchased, gas pumps in operation, and problems that may occur with gas pumps
• Ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations
• Ability to follow safety procedures (eg. respond to safety alarms, contact 911 for emergencies)
• Frequent reaching overhead, gripping, wrist movement, and finger dexterity required to restock inventory, package items sold, operate POS system, receive payments, issue change, operate gas pumps, wipe pumps, maintain store grounds, and general housekeeping
• Frequent squatting and kneeling required for obtaining and/or replenishing items
• Ability to push/pull with arms up to a force of 20 pounds (i.e. utilizing a hand-truck)
• Frequent lifting of 20 pounds or less from floor to waist, overhead and carry a short distance
• Sometimes required to lift in excess of stated conditions up to 50 pounds
• Ability to climb a stepladder to stock or retrieve materials and/or place or remove signs

Note: There may be exposure to gas fumes and solvents, and occasional noise.

Qualifications:

To meet the basic qualifications for this role you will be at least 19 years of age or older and have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship.

Additional qualifications include:

• High School Diploma or GED preferred
• Experience in retail sales and handling cash preferred
• Perform basic math accurately
• Ability to communicate in English (orally and in writing), including proficient telephone communication skills
• Ability to work various shifts as scheduled, and arrive on time
• Ability to work with equipment, tools and materials as required
• Ability to perform essential duties and work in the conditions as described

Benefits

Full-time employees (and their families) are offered medical (with prescription), dental, vision, voluntary critical illness, accident, life/AD&D insurance, Health Savings Account, Flexible Spending Account, and an Employee Assistance Program. Employees can enroll in our company's 401k plan and are able to purchase company stock at discounted prices. Employees will also be granted 40 hours of vacation starting the first day after their 1-year anniversary date. Thereafter, they will accrue vacation bi-weekly based upon years of service. Employees have seven paid holidays throughout the calendar year.

About us

We're part of a corporation, which has a presence in Texas, Hawaii, Montana, Wyoming, Washington, and Idaho. This position, in one of our nomnom convenience stores, is a great place to set out on a career path in our organization that could lead to Senior CSA, Assistant Store Manager, Store Manager, Retail Area Manager, Operations, Marketing and/or Logistics.

Our Retail Operations

We own and operate 30+ retail locations in Washington and Idaho under the nomnom brand, as well as 90+ retail locations in Hawaii under the Hele brand.

Our Headquarters

Par Pacific Holdings, Inc., based in Houston, Texas, owns, manages and maintains interests in energy and infrastructure businesses. We are a growing energy company focused on renewable and conventional fuels in the Western United States. Par Pacific also owns 46% of Laramie Energy, LLC, a natural gas production company with operations and assets concentrated in Western Colorado. Our common stock is publicly traded on the NYSE under the trading symbol "PARR".

Our Refineries and Logistics Operations

We own and operate refineries in Hawaii, Montana, Washington, and Wyoming, with total operating throughput capacity of over 218 Mbpd. Par Pacific owns and operates one of the largest energy networks in Hawaii with 94,000 bpd of operating refining capacity, a logistics system supplying the major islands of the state and 90 retail locations. In the Pacific Northwest and the Rockies, Par Pacific owns and operates 125,000 bpd of combined refining capacity and related multimodal logistics systems.

Par Pacific is an Equal Opportunity Employer

Par Pacific prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information or any other status protected by applicable law.