Customer Service Associate - Monticello, MN - (Full-Time)

Goodwill-Easter-Seals-M; Monticello (MN); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Flexible hours

Paid time off (PTO)

Medical, dental and vision plans

Employer-paid life insurance

401(k) plan with employer match

Employee discount

Job summary

Goodwill-Easter Seals Minnesota is hiring a Customer Service Associate in Monticello, MN. The role focuses on fast, friendly checkout and a positive customer experience, while supporting store operations and merchandising standards.

The position emphasizes safety, training, and alignment with the mission of Goodwill-Easter Seals Minnesota. The role requires the ability to work 35-40 hours per week with a schedule that includes days, nights, and weekends.

Qualifications

• Ability to effectively communicate with supervisors, employees and customers.
• Open schedule availability including a combination of days, nights, and weekends.
• Willingness and ability to be cross-trained and to train new employees.

Responsibilities

• Provides fast, friendly, and accurate transactions at the point of sale.
• Delivers a positive customer experience throughout the store.
• Stocks and maintains merchandising standards on the sales floor and keeps the environment clean and safe.
• Promotes and adheres to Goodwill-Easter Seals mission and values.

Skills

Customer service

Communication

Organization

Attention to detail

Multitasking

Initiative

Education

High school diploma or equivalent

Job description

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following our Accessibility Accomodation for Applicants page.

Customer Service Associate - Monticello, MN - (Full-Time)

• Posted on October 23, 2026

Locations

Showing 1 location

Monticello, MN (Store Location)
3991 Cedar St
Monticello, MN 55362, USA

• Retail
• Full-Time
• Requisition #: CUSTO015592

Description

Position Summary:

This position is responsible for a fast, friendly, and accurate transactions at the point of sale. Responsible for providing a positive customer experience to Goodwill customers. Responsible for stocking and maintaining merchandising standards on the sales floor while maintaining a clean and safe environment. Promotes and adheres to Goodwill-Easter Seals mission and values.

A day in the life:In a typical day, aCustomer Service Associatecan expect to...

• Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere.
• Store Operations : Follows policies and procedures and executes directives in a timely manner.
• Services and Programs: Provide a work environment to train and develop participants in achieving their goals.
• Safety: Help contribute to a safe, welcoming environment for employees and customers.
• Pay Range: $14.55 - $20.01/hr
• Goodwill-Easter Seals Minnesota (GESMN) prioritizes work-life balance. We offer competitive pay, flexible hours, generous paid time off (PTO) program, competitive medical, dental and vision plans, employer-paid life insurance, 401(k) plan with employer match, employee discount!

Work-life balance: No overnights or late closing shifts, and limited holiday hours

GESMN retail locations are closed New Year’s Day, Easter Sunday, Independence Day, Thanksgiving Day, Christmas Eve, and Christmas Day!

Opportunities for career development and advancement

About You:

Ability to effectively communicate with supervisors, employees and customers

• Ability to work independently and coordinate multiple projects simultaneously
• Excellent organizational skills, ability to prioritize
• Strong attention to details
• Ability and desire to provide excellent customer service
• Ability to interact with a diverse population in a human-services setting
• High level of initiative and self-motivation
• Perseverance and commitment to getting the job done
• Knowledge/expertise in working with persons with disadvantages and/or disabilities and barriers
• A typical full-time schedule is 35-40 hours per week and requires:
  • Open schedule availability including a combination of days, nights, and weekends, totaling at least 35 hours per week; and
  • Willingness and ability to be cross-trained, and to train in new employees.

Prior Experience & Education:

• 0-3 years of relevant experience
• High school diploma or equivalent preferred

About Us

• Goodwill-Easter Seals Minnesota is a 501(c)3 nonprofit that has been creating career possibilities together with partners since 1919. Many people know Goodwill stores, but don’t know store proceeds support nearly 20 programs for job seekers to access resources and find careers that lead to advancement. Read more about us here .

Star Tribune Top Workplace 6 years running.

Goodwill-Easter Seals Minnesota (GESMN) is an Equal Opportunity Employer. GESMN will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other categories protected by law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.