Customer Service Associate - Maplewood, MN - (Full-Time)

Goodwill-Easter-Seals-M; Maplewood (MN); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Employee discount

Flexible hours

Job summary

This full-time Customer Service Associate role at Goodwill-Easter Seals Minnesota in Maplewood, MN involves fast, friendly, accurate transactions at the point of sale and delivering a positive customer experience while stocking and maintaining merchandising standards and a clean, safe store environment.

Typical schedule is 35–40 hours per week with days, nights and weekends; the role emphasizes teamwork, training of participants, and adherence to store policies.

Qualifications

• 0-3 years of relevant experience.
• High school diploma or equivalent preferred.
• Ability to communicate with supervisors, employees and customers.

Responsibilities

• Create a high level of customer service throughout the store.
• Follow policies and procedures and execute directives in a timely manner.
• Provide a work environment to train and develop participants.

Skills

Customer service

Communication

Organization

Time management

Teamwork

Education

High school diploma or equivalent

Job description

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following our Accessibility Accomodation for Applicants page.

Customer Service Associate - Maplewood, MN - (Full-Time)

• Posted on October 8, 2026

Locations

Showing 1 location

Maplewood, MN (Store Location)
2580 White Bear Ave
Maplewood, MN 55109, USA

• Retail
• Full-Time
• Requisition #: CUSTO015520

Description

Position Summary:

This position is responsible for a fast, friendly, and accurate transactions at the point of sale. Responsible for providing a positive customer experience to Goodwill customers. Responsible for stocking and maintaining merchandising standards on the sales floor while maintaining a clean and safe environment. Promotes and adheres to Goodwill-Easter Seals mission and values.

A day in the life:In a typical day, a Customer Service Associatecan expect to...

• Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere.
• Store Operations : Follows policies and procedures and executes directives in a timely manner.
• Services and Programs: Provide a work environment to train and develop participants in achieving their goals.
• Safety: Help contribute to a safe, welcoming environment for employees and customers.
• Pay Range: $14.55 - $20.01/hr
  
• Goodwill-Easter Seals Minnesota prioritizes work-life balance. Weekend/holiday shifts are limited, and we offer competitive pay, flexible hours, a variety of benefit options and an employee discount.

Work-life balance: No overnights or late closing shifts, and limited holiday hours

GESMN retail locations are closed New Year's Day, Easter Sunday, Independence Day, Thanksgiving Day, Christmas Eve, and Christmas Day!

Opportunities for career development and advancement

About You:

Ability to effectively communicate with supervisors, employees and customers

• Ability to work independently and coordinate multiple projects simultaneously
• Excellent organizational skills, ability to prioritize
• Strong attention to details
• Ability and desire to provide excellent customer service
• Ability to interact with a diverse population in a human-services setting
• High level of initiative and self-motivation
• Perseverance and commitment to getting the job done
• Knowledge/expertise in working with persons with disadvantages and/or disabilities and barriers
• A typical full-time schedule is 35-40 hours per week and requires:
  • Open schedule availability including a combination of days, nights, and weekends, totaling at least 35 hours per week; and
  • Willingness and ability to be cross-trained, and to train in new employees.

Prior Experience & Education:

• 0-3 years of relevant experience
• High school diploma or equivalent preferred

About Us:

Goodwill-Easter Seals Minnesota is a 501(c)3 nonprofit that has been creating career possibilities together with partners since 1919. Many people know Goodwill stores, but don’t know store proceeds support nearly 20 programs for job seekers to access resources and find careers that lead to advancement. Read more about us here .

Star Tribune Top Workplace 6 years running.

Goodwill-Easter Seals Minnesota (GESMN) is an Equal Opportunity Employer. GESMN will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other categories protected by law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.