Customer Service Associate II

Dollar Tree Stores INC; Seville (OH); On-site; USD 16,000 - 17,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree Stores INC in Seville, OH is hiring a Customer Service Associate II to assist with daily store operations and deliver friendly service to customers. You will handle merchandise receiving, stocking, cash register duties, and maintain store cleanliness and safety standards.

The role requires a high school diploma or equivalent and prior retail or service experience. You should be able to lift 30–50 lbs, follow instructions, and communicate effectively to resolve customer issues while

Qualifications

• High school diploma or equivalent is preferred.
• Prior customer service experience in retail or similar environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Proficiency in basic math for cash accounting is required.
• Strong interpersonal, organizational and communication skills are essential.
• Must be able to lift 30–50 lbs and perform physical duties as needed.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight safely.
• Merchandising and stocking as needed.
• Maintaining store cleanliness including bathrooms and floors.
• Maintaining a positive, safe environment and professional interactions with customers and staff.
• Handling sales transactions at the assigned cash register.
• Maintaining cash security and protecting company assets.
• Other duties as assigned.

Skills

High School Diploma or equivalent

Customer Service

Follow Instructions

Physical Stamina

Cash Handling

Communication

Problem Solving

Integrity

Education

High School Diploma or equivalent

Job description

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position.

Your day‑to‑day job duties include, but are not limited to, the following:

• Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards.
• Merchandising and stocking as needed.
• Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Managing sales transactions while working assigned cash register.
• Maintaining security of cash and protecting company assets.
• Other duties as assigned*.

Your Skills and Experience:

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.
• High level of integrity is required.
• Proficiency in basic math for cash accounting is required.

Your Perks and Benefits:

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and makes all employment decisions without regard to any protected status.

In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles.

We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position.

This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion.

Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs.

Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Part time 351 Center Street,Seville,Ohio 44273 10266 Dollar Tree Min: 11.5 Max: 12

Here, you’ll have the opportunity to connect with people every day — creating memorable experiences for our customers while also building a career that can take you anywhere.

We're invested in your health and wellness. That’s why we invest in perks, programs, and resources that help you at every stage of your life and career.