Customer Service Associate II

Dollar Tree Stores; Greenwood (IN); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A leading discount retailer in Greenwood, Indiana is looking for a Customer Service Associate II to manage sales transactions and assist with store cleanliness. Candidates should have previous customer service experience and must be able to lift between 30 and 50 lbs. This part-time role offers the opportunity to create a positive shopping experience for customers.

Qualifications

• Ability to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs.
• Proficiency in basic math for cash accounting.

Responsibilities

• Receive merchandise and process freight safely.
• Assist with cleanliness throughout the store.
• Manage sales transactions at the cash register.

Skills

Customer service

Communication

Problem-solving

Organizational skills

Education

High school diploma or equivalent

Job description

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let’s create an inviting shopping experience for our customers.

Responsibilities

• Receive merchandise, unload trucks, and process freight in a safe manner in accordance with productivity standards.
• Merchandise and stock as needed.
• Assist with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Manage sales transactions while working the assigned cash register.
• Maintain security of cash and protect company assets.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting demands, with or without reasonable accommodation.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem‑solving and decision‑making skills are required.
• High level of integrity is required.
• Proficiency in basic math for cash accounting is required.

Perks and Benefits

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more!

Equal Opportunity Employer

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT, VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. This job specification is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Part time
870 North Us-31, Greenwood, Indiana 46142