Customer Service Associate II

Dollar Tree Stores; Dallas (GA); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Medical, pharmacy, dental, and vision insurance

Job summary

A retail company in Dallas, Georgia is seeking a Customer Service Associate II. This role requires a friendly disposition, strong customer service skills, and the ability to manage sales transactions. Responsibilities include receiving merchandise, merchandising, assisting with store cleanliness, and providing a positive customer experience. Ideal candidates will have prior experience in customer service. Competitive benefits package and work environment provided.

Qualifications

• Ability to lift between 30 and 50 lbs. from floor to above shoulder height.
• Previous customer service experience in a retail environment is preferred.
• Able to follow instructions and interpret operational documents.

Responsibilities

• Receive merchandise and process freight safely.
• Merchandising and stocking as needed.
• Ensure store cleanliness and safety.

Skills

Customer service skills

Organizational skills

Communication skills

Problem-solving skills

Basic math proficiency

Education

High school diploma or equivalent

Job description

Customer Service Associate II

Dollar Tree Stores

Location: 660 Paulding Plz., Dallas, Georgia 30132

Job Summary

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let’s create an inviting shopping experience for our customers.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards
• Merchandising and stocking as needed
• Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Managing sales transactions while working assigned cash register
• Maintaining security of cash and protecting company assets
• Other duties as assigned

Qualifications

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem‑solving and decision‑making skills are required
• High level of integrity is required
• Proficiency in basic math for cash accounting is required

Benefits and Perks

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• Medical, pharmacy, dental, and vision insurance
• And many more!

Equal Opportunity Statement

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and makes all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles.

We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Phone: 08184