Customer Service Associate II

Dollar Tree Stores

Columbus (OH)

On-site

USD 16,531 - 17,220

Part time

14 days+

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Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A leading retail company is seeking a Customer Service Associate II for its Columbus store. The role involves assisting with daily operations, managing customer interactions, and maintaining store cleanliness. Candidates should possess strong customer service skills and a high school diploma, preferably with prior experience in retail. A positive attitude and ability to lift merchandise are essential.

Qualifications

High school diploma or equivalent is preferred.
Previous customer service experience in retail or similar environments is highly preferred.
Must be able to lift between 30 and 50 lbs from floor to above shoulder height.
Excellent customer service and relationship management skills are required.

Responsibilities

Assist with the daily operations of the store.
Merchandising and stocking as needed.
Manage sales transactions and maintain security of cash.
Ensure cleanliness and organization throughout the store.

Skills

Customer service

Problem-solving

Communication

Organizational skills

Education

High school diploma or equivalent

Job description

Join to apply for the Customer Service Associate II role at Dollar Tree Stores

2 days ago Be among the first 25 applicants

Join to apply for the Customer Service Associate II role at Dollar Tree Stores

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let’s create an inviting shopping experience for our customers.

Your Role at Dollar Tree:

As a Customer Service Associate II, you’ll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a clean, welcoming environment, you will be fully cross-trained to support the cash register and able to switch to front-end duties as needed. Your day-to-day job duties include, but are not limited to, the following:

Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards
Merchandising and stocking as needed
Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
Managing sales transactions while working assigned cash register
Maintaining security of cash and protecting company assets
Other duties as assigned*

Your Skills and Experience:

High school diploma or equivalent is preferred
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
Ability to follow instructions and interpret operational documents is required
Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation
Excellent customer service and relationship management skills are required
Strong organizational and communication skills are required
Strong problem-solving and decision-making skills are required
High level of integrity is required
Proficiency in basic math for cash accounting is required

Your Perks and Benefits:

We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

Employee Assistance Program
Retirement plans
Educational Assistance
And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and makes all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Part time

3856 East Broad St.,Columbus,Ohio 43213-1128

04646

Dollar Tree

Min:

12

Max:

12.5

Seniority level