Customer Service Associate I — Retail Support & Guest Help

Family Dollar; Mankato (MN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A leading retail company is seeking a Customer Service Associate in Mankato, MN. The role involves assisting customers, managing transactions, and maintaining store cleanliness. Candidates should have a high school diploma and preferably prior retail experience. Strong customer service and communication skills are required, with the ability to lift items and handle various physical tasks. This position offers various benefits to support health and well-being.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs.
• Excellent customer service and relationship management skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Ensure a positive and respectful environment with all interactions.
• Keep the store well-stocked and recover merchandise.

Skills

Customer service skills

Strong organizational skills

Strong communication skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

A leading retail company is seeking a Customer Service Associate in Mankato, MN. The role involves assisting customers, managing transactions, and maintaining store cleanliness. Candidates should have a high school diploma and preferably prior retail experience. Strong customer service and communication skills are required, with the ability to lift items and handle various physical tasks. This position offers various benefits to support health and well-being.