Customer Service Associate I — Retail Support

Dollar Tree Stores; Springfield (MA); On-site; USD 20,664 - 21,352; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A large retail company in Springfield is seeking a Customer Service Associate I to assist customers, manage sales transactions, and maintain store cleanliness. Candidates should have previous customer service experience and a high school diploma is preferred. The position offers a starting pay of $15-$15.50 per hour with additional benefits including employee assistance and educational assistance.

Qualifications

• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs and meet demands of frequent walking, standing, stooping.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Ensure a positive and respectful environment for customers.

Skills

Customer service experience

Organizational skills

Communication skills

Problem-solving skills

Ability to lift heavy objects

Education

High school diploma or equivalent

Job description

A large retail company in Springfield is seeking a Customer Service Associate I to assist customers, manage sales transactions, and maintain store cleanliness. Candidates should have previous customer service experience and a high school diploma is preferred. The position offers a starting pay of $15-$15.50 per hour with additional benefits including employee assistance and educational assistance.