Customer Service Associate I — Retail Essentials

Dollar Tree Stores; Wayne (NJ); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Health insurance

Job summary

A retail company is seeking a Customer Service Associate in Wayne, NJ, to enhance customer shopping experiences. The role involves assisting customers, managing sales transactions, and ensuring store security. Ideal candidates will have a high school diploma or equivalent with previous customer service experience. Strong communication and organizational skills are necessary, as well as physical capability to lift between 30 and 50 lbs. Competitive perks and benefits are offered, including medical and retirement plans.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail or hospitality is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. frequently.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Ensure a positive, safe, and respectful shopping environment.

Skills

Customer service skills

Problem-solving skills

Organizational skills

Communication skills

Education

High school diploma or equivalent

Job description

A retail company is seeking a Customer Service Associate in Wayne, NJ, to enhance customer shopping experiences. The role involves assisting customers, managing sales transactions, and ensuring store security. Ideal candidates will have a high school diploma or equivalent with previous customer service experience. Strong communication and organizational skills are necessary, as well as physical capability to lift between 30 and 50 lbs. Competitive perks and benefits are offered, including medical and retirement plans.