Customer Service Associate I

Dollar Tree Stores; Warren (Warren County); On-site; USD 25,000 - 35,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores is seeking a part-time Customer Service Associate in Warren, Pennsylvania to assist customers and manage sales transactions effectively. You will provide recommendations, maintain stock levels, and ensure a clean and safe shopping environment for all.

The ideal candidate should have a high school diploma and customer service experience in a retail setting. Strong communication, organizational, and problem-solving skills are essential for success in this role. Attractive benefits including medical, dental, and retirement plans are offered.

Qualifications

• High school diploma or equivalent (preferred).
• Previous customer service experience in a retail or related environment.
• Ability to follow instructions and handle operational documents.
• Ability to lift 30-50 lbs. and meet demands of physical activity.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and provide recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and company assets.
• Keep the store stocked and recover merchandise.
• Help with unloading trucks and stock replenishment.
• Ensure a positive and safe shopping environment.
• Maintain cleanliness throughout the store.

Skills

Customer service

Organizational skills

Communication skills

Problem-solving

Education

High school diploma or equivalent

Job description

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well‑stocked and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Maintain cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills and Experience

• High school diploma or equivalent (preferred)
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment (highly preferred)
• Ability to follow instructions and interpret operational documents (required)
• Ability to lift 30–50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting (required)
• Excellent customer service and relationship management skills (required)
• Strong organizational and communication skills (required)
• Strong problem‑solving and decision‑making skills (required)

Perks and Benefits

We offer a wide variety of rewards to support your health, wealth, and mental well‑being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles.

We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

Part time

2745 Market St, Warren, Pennsylvania 16365

03551

Dollar Tree