Customer Service Associate I

Dollar Tree Stores INC; Town of Sun Prairie (WI); Presencial; USD 17 000 - 21 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Health and wellness benefits

Medical, dental, vision insurance

Employee Assistance Program

Retirement plans

Educational assistance

Resumo da oferta

Dollar Tree, Inc. is hiring a part-time retail associate in Sun Prairie, WI. You will assist customers, handle transactions, maintain store security of cash, and keep shelves stocked and merchandise replenished.

You will unload trucks and help with cleaning and upkeep to ensure a safe, clean shopping environment. The role requires a high school diploma or equivalent, prior customer service in retail or related fields is preferred, and the ability to lift 30–50 lbs with frequent movement.

Qualificações

• High school diploma or equivalent preferred.
• Retail customer service experience in hospitality, grocery, or retail environments preferred.
• Ability to follow written and verbal instructions.
• Able to lift 30–50 lbs and perform standing, walking, and lifting duties.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Good problem-solving and decision-making abilities.

Responsabilidades

• Assist customers with questions and recommendations.
• Process sales transactions and operate assigned cash register.
• Maintain cash security and protect company assets.
• Keep the store stocked and recover merchandise as needed.
• Receive merchandise and assist with unloading trucks and stock replenishment.
• Maintain a positive, safe, and respectful environment with customers and team members.
• Maintain store cleanliness, including bathrooms, floors, and trash, and ensure areas look neat.
• Perform additional duties as assigned.

Conhecimentos

Customer service

Retail experience

Follow instructions

Lift 30-50 lbs

Communication skills

Organizational skills

Problem solving

Formação académica

High school diploma

Descrição da oferta de emprego

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills and Experience

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Perks and Benefits

• We offer a wide variety of rewards to support your health, wealth, and mental well-being
• In addition to medical, pharmacy, dental, and vision insurance, we offer: Employee Assistance Program Retirement plans Educational Assistance And much more!

Equal Opportunity and Inclusion

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Employment Information

Part time 2021 Mccoy Rd.,Sun Prairie,Wisconsin 53590-2530 04218 Dollar Tree Here, you’ll have the opportunity to connect with people every day — creating memorable experiences for our customers while also building a career that can take you anywhere. Join our team and see where your journey can take you. We're invested in your health and wellness. That’s why we invest in perks, programs, and resources that help you at every stage of your life and career.