Customer Service Associate I

Dollar Tree Stores INC; Sutherlin (OR); On-site; USD 34,000 - 38,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Employee assistance

Retirement plans

Educational assistance

Job summary

Dollar Tree Stores INC seeks a Customer Service Associate to deliver a great shopping experience for every customer in our Sutherlin, Oregon store.

Responsibilities include assisting customers, handling sales at the register, stocking shelves, unloading trucks, and maintaining a clean, safe store environment with friendly interactions among customers and team members. This role emphasizes teamwork and customer-first service.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store is highly preferred.
• Must be able to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and perform frequent walking, standing, and moving tasks.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and unload trucks for stock replenishment.
• Maintain a positive, safe, and respectful store environment.
• Keep areas clean, restrooms stocked, and floors swept and mopped.
• Other duties as assigned.

Skills

Customer service

Follow instructions

Lifting 30-50 lbs

Organizational skills

Communication skills

Problem solving

Relationship management

Education

High school diploma or equivalent

Job description

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Duties include, but are not limited to, the following:

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills and Experience:

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Perks and Benefits:

• We offer a wide variety of rewards to support your health, wealth, and mental well-being.
• In addition to medical, pharmacy, dental, and vision insurance, we offer:
• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

Part time 1010 W. Central Ave,Sutherlin,Oregon 97479-9471 06201 Dollar Tree

Here, you'll have the opportunity to connect with people every day creating memorable experiences for our customers while also building a career that can take you anywhere. Join our team and see where your journey can take you. We're invested in your health and wellness. That's why we invest in perks, programs, and resources that help you at every stage of your life and career.