Customer Service Associate I

Dollar Tree Stores; Spokane Valley (WA); On-site; USD 18,000 - 22,000; Part time

Benefits offered by this job

Medical insurance

Retirement plans

Educational Assistance

Employee Assistance Program

Dental insurance

Vision insurance

Job summary

A leading retail company is seeking a Customer Service Associate I to deliver an exceptional shopping experience. Responsibilities include assisting customers, managing transactions, and maintaining store cleanliness. Ideal candidates will have customer service experience and strong organizational skills. This part-time role offers various perks including medical and retirement plans.

Qualifications

• Previous customer service experience in retail or related fields is preferred.
• Must be able to lift between 30 and 50 lbs from floor to above shoulder height.
• Ability to follow instructions is required.
• Must be able to lift between 30 and 50 lbs and handle repetitive lifting and walking.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain cleanliness throughout the store.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment while maintaining professional interactions.
• Maintain cleanliness throughout the store, including bathrooms, sweeping and mopping floors, taking out the trash.
• Other duties as assigned.

Skills

Customer service skills

Organizational skills

Communication skills

Problem-solving skills

Follow instructions

Education

High school diploma or equivalent

Job description

Join to apply for the Customer Service Associate I role at Dollar Tree Stores

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills and Experience:

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Perks and Benefits:

We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in the states listed, minors are also eligible to be considered for employment in certain roles.

We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Seniority level

• Entry level

Employment type

• Part time

Job function

• Other
• Retail