Customer Service Associate I

Dollar Tree Stores INC; Scottsbluff (NE); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical benefits

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plans

Educational assistance

And much more!

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate for our Scottsbluff, Nebraska store to help deliver a positive shopping experience for every customer. You will assist customers, process transactions, stock shelves, and maintain a clean, safe store environment.

The role is part-time, requires standing and light lifting, and offers opportunities to grow retail skills while serving the community and working with a friendly team.

Qualifications

• High school diploma or equivalent preferred.
• Prior retail or service experience preferred.
• Ability to follow instructions and interpret documents is required.
• Must be able to lift between 30 and 50 lbs and stand/walk frequently.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain cash security and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and assist with unloading trucks.
• Ensure a clean, safe, and respectful store environment.
• Perform other duties as assigned.

Skills

Customer service

Retail experience

Cash handling

Interpersonal skills

Standing/walking

Education

High school diploma or equivalent

Job description

Job Overview

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Duties

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills and Experience

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision‑making skills are required

Perks and Benefits

• We offer a wide variety of rewards to support your health, wealth, and mental well‑being.
• In addition to medical, pharmacy, dental, and vision insurance, we offer:
• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more!

Equal Opportunity Employer

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles.

We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

Job Description Disclaimer

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs.

Employment is at‑will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Job Details

Part time 2302 Frontage Road,Scottsbluff,Nebraska 69361-1787 07840 Dollar Tree

Company Culture

Here, you’ll have the opportunity to connect with people every day — creating memorable experiences for our customers while also building a career that can take you anywhere. Join our team and see where your journey can take you. We're invested in your health and wellness. That’s why we invest in perks, programs, and resources that help you at every stage of your life and career.