Customer Service Associate I

Dollar Tree Stores; San Juan (TX); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A retail chain in San Juan is seeking a Customer Service Associate I to assist customers and manage sales transactions. Responsibilities include maintaining store cleanliness, stocking merchandise, and providing excellent customer service. The ideal candidate has a high school diploma and retail experience. This position may be part-time or full-time with various benefits offered.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail is highly preferred.
• Ability to lift between 30 and 50 lbs and perform physical tasks.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain cleanliness and stock levels throughout the store.

Skills

Customer service skills

Strong communication skills

Organizational skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

Customer Service Associate I – Dollar Tree Stores

Posted 1 week ago. Join to apply for this role and help deliver a great shopping experience to every customer. Duties include, but are not limited to:

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Perform other duties as assigned.

Skills and Experience

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem‑solving and decision‑making skills are required.

Perks and Benefits

We offer a wide variety of rewards to support your health, wealth, and mental well‑being. In addition to medical, pharmacy, dental, and vision insurance, we provide:

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more!

Equal Opportunity and Legal Provisions

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles.

We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Employment is at‑will. The position may be part‑time or full‑time as determined by the company.

Location: 1614 N Raul Longoria Rd, San Juan, Texas 78589-3718