Customer Service Associate I

Dollar Tree Stores INC; Rockaway (NJ); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree Stores INC in Rockaway, NJ is seeking a part-time Retail Associate to assist customers, manage transactions at a cash register, and help keep the store clean and stocked.

You will contribute to a friendly, safe shopping environment, follow instructions, and handle merchandise with care while meeting productivity standards. This role is ideal for someone seeking flexible hours with room to grow within a national discount retailer.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and perform repetitive movements.
• Excellent customer service, communication and organizational skills.
• Strong problem-solving and decision-making abilities.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions at the cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked and recover merchandise
• Receive merchandise and assist unloading trucks
• Ensure a positive, safe, and respectful environment
• Maintain store cleanliness, bathrooms, floors, and trash
• Other duties as assigned

Skills

Customer service

Communication

Organization

Problem solving

Decision making

Interpersonal skills

Education

High school diploma or equivalent

Tools

POS system

Job description

DUTIES

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

SKILLS AND EXPERIENCE

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

PERKS AND BENEFITS

In addition to medical, pharmacy, dental, and vision insurance, we offer:

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles.

We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs.

Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Part time 206 Enterprise Dr,Rockaway,New Jersey 07866-2157 03120 Dollar Tree From: 16 To: 16.5

Here, you'll have the opportunity to connect with people every day - creating memorable experiences for our customers while also building a career that can take you anywhere. Join our team and see where your journey can take you. We're invested in your health and wellness. That's why we invest in perks, programs, and resources that help you at every stage of your life and career.