Customer Service Associate I

Family Dollar LLC; Riverside (OH); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Health insurance

Job summary

Family Dollar LLC in Riverside, Ohio is hiring a Customer Service Associate to deliver a friendly shopping experience. You will assist customers, manage transactions at the register, and help keep the store clean and well-stocked.

This role requires a high school diploma or equivalent and previous customer service experience. You must be able to lift 30–50 lbs and work in a fast-paced retail environment, with a focus on teamwork, communication, and reliability.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail or service industry preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30-50 lbs and perform required physical tasks.
• Strong customer service, organization and communication skills.

Responsibilities

• Assist customers with questions and recommendations.
• Process sales transactions at the cash register.
• Maintain store cleanliness and restock merchandise.
• Receive merchandise and unload trucks.
• Ensure a safe, respectful environment and professional interactions.

Skills

Customer service experience

Communication skills

Organizational skills

Problem-solving

Education

High school diploma or equivalent

Job description

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills and Experience:

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Perks and Benefits

• We offer a wide variety of rewards to support your health, wealth, and mental well-being.
• In addition to medical, pharmacy, dental, and vision insurance, we offer:
• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Part time 9185 Magnolia Ave., Riverside,California 92503-3801 30072 Family Dollar From: 16.9 To: 17

Here, you’ll have the opportunity to connect with people every day — creating memorable experiences for our customers while also building a career that can take you anywhere.

We're invested in your health and wellness. That’s why we invest in perks, programs, and resources that help you at every stage of your life and career.