Customer Service Associate I

Dollar Tree, Inc.; Rathdrum (ID); Presencial; USD 17.000 - 22.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Descripción de la vacante

Dollar Tree, Inc. is seeking a Customer Service Associate in Rathdrum, Idaho, to provide a friendly, helpful shopping experience. You will assist customers, handle transactions, and keep the store well-stocked and orderly.

The role requires good customer service skills, the ability to lift up to 50 lbs, and the stamina to stand and move throughout shifts. Part-time scheduling is typical, with opportunities to grow within the store network.

Formación

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store preferred.
• Ability to follow instructions and interpret operational documents required.
• Must lift 30–50 lbs; capable of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsabilidades

• Assist customers with questions and recommendations.
• Process sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store stocked and recover merchandise.
• Receive merchandise and unload trucks; stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with professional interactions.
• Maintain cleanliness throughout the store including bathrooms, floors, and waste areas.
• Other duties as assigned.

Conocimientos

Customer service

Relationship management

Organizational skills

Communication skills

Problem solving

Decision making

Follow instructions

Lifting 30-50 lbs

Educación

High school diploma or equivalent

Descripción del empleo

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Duties

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills and Experience

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem‑solving and decision‑making skills are required

We offer a wide variety of rewards to support your health, wealth, and mental well-being.

Perks and Benefits

In addition to medical, pharmacy, dental, and vision insurance, we offer:

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT, VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles.

We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position.

This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Location and Contract Type

Part time

16484 N Highway 41, Rathdrum, Idaho 83858-6888, 06384 Dollar Tree

Here, you’ll have the opportunity to connect with people every day, creating memorable experiences for our customers while also building a career that can take you anywhere. Join our team and see where your journey can take you.

We're invested in your health and wellness. That’s why we invest in perks, programs, and resources that help you at every stage of your life and career.