Customer Service Associate I

Dollar Tree Stores INC; Rancho Cordova (CA); On-site; USD 31,000 - 44,000; Part time

Benefits offered by this job

Health, dental, vision insurance

Retirement plans

Educational assistance

Employee Assistance Program

Well-being perks

Job summary

Dollar Tree Stores INC in Rancho Cordova, CA is seeking a friendly Customer Service Associate to help shoppers and ensure a pleasant store experience. You will assist customers, process transactions, stock shelves, and maintain clean, safe conditions throughout the store.

The role requires reliable teamwork, good communication, and the ability to lift 30–50 lbs. Part-time position with opportunities to grow, competitive benefits, and a welcoming environment.

Qualifications

• High school diploma preferred.
• Retail customer service experience preferred.
• Ability to follow instructions and read documents.
• Physical ability to lift 30–50 lbs and stand/walk frequently.
• Excellent customer service and communication skills.
• Strong organizational and problem-solving abilities.

Responsibilities

• Assist customers with questions and recommendations.
• Process sales transactions at the cash register.
• Maintain security of cash and protect store assets.
• Keep store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks.
• Ensure a clean, safe, and respectful environment for customers and colleagues.
• Maintain cleanliness of the store, bathrooms, floors, and trash.
• Perform other duties as assigned.

Skills

Customer service

Retail experience

Communication skills

Organizational skills

Problem solving

Physical ability (lift 30-50 lbs)

Education

High school diploma or equivalent

Tools

Cash register operation

Job description

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills and Experience

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Perks and Benefits

• We offer a wide variety of rewards to support your health, wealth, and mental well-being.
• In addition to medical, pharmacy, dental, and vision insurance, we offer: Employee Assistance Program Retirement plans Educational Assistance And much more!

Equal Opportunity and Inclusion

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Part time 10337 Folsom Boulevard, Rancho Cordova, California 95670 10644 Dollar Tree From: 17 To: 17.5

Here, you’ll have the opportunity to connect with people every day - creating memorable experiences for our customers while also building a career that can take you anywhere. Join our team and see where your journey can take you. We're invested in your health and wellness. That’s why we invest in perks, programs, and resources that help you at every stage of your life and career.