Customer Service Associate I

Dollar Tree Stores

Pulaski (VA)

On-site

USD 18,000 - 20,000

Part time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A well-known retail chain is seeking a Customer Service Associate I to join the team. The role involves assisting customers, managing transactions, and maintaining store cleanliness while providing excellent service. Previous customer service experience is preferred. The position is part-time located in Pulaski, Virginia, offering a friendly work environment and various employee benefits.

Qualifications

Must be able to lift between 30 and 50 lbs.
Previous customer service experience in retail preferred.
Ability to follow instructions and interpret operational documents.

Responsibilities

Assist customers with questions and recommendations.
Manage sales transactions while working assigned cash register.
Maintain security of cash and protect company assets.
Ensure a positive, safe, and respectful environment.

Skills

Customer service

Organizational skills

Communication

Problem-solving

Education

High school diploma or equivalent

Job description

Join to apply for the Customer Service Associate I role at Dollar Tree Stores

1 day ago Be among the first 25 applicants

Join to apply for the Customer Service Associate I role at Dollar Tree Stores

Get AI-powered advice on this job and more exclusive features.

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

Assist customers with questions and recommendations
Manage sales transactions while working assigned cash register
Maintain security of cash and protect company assets
Keep the store well-stocked, and recover merchandise
Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
Other duties as assigned*

Skills and Experience:

High school diploma or equivalent is preferred
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
Ability to follow instructions and interpret operational documents is required
Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
Excellent customer service and relationship management skills are required
Strong organizational and communication skills are required
Strong problem-solving and decision-making skills are required

Perks and Benefits:

We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

Employee Assistance Program
Retirement plans
Educational Assistance
And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Part time

1055 E. Main Street,Pulaski,Virginia 24301-5217

00329

Dollar Tree

Seniority level