Customer Service Associate I

Family Dollar; Phoenix (AZ); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Medical, pharmacy, dental, and vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A retail company in Phoenix is seeking a part-time Customer Service Associate I. Responsibilities include managing sales transactions, assisting customers, and ensuring a positive shopping environment. Ideal candidates will have previous customer service experience and strong communication skills. This role requires the ability to lift up to 50 lbs and involves frequent walking and standing. The position offers various perks, including medical, dental, and vision insurance, along with educational assistance.

Qualifications

• Ability to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs.
• Previous customer service experience in retail or related field preferred.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working the assigned cash register.
• Ensure a positive and respectful environment.

Skills

Customer service experience

Organizational skills

Communication skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

Join to apply for the Customer Service Associate I role at Family Dollar

Location: 3542 W Northern Ave, Phoenix, Arizona 85051-6521

Employment type: Part‑time

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working the assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well‑stocked and recover merchandise
• Receive merchandise and help unload trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Maintain cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, andKU ensuring all areas are neat and presentable
• Other duties as assigned

Skills & Experience Handel>

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship‑management skills required
• Strong organizational and communication skills required
• Strong problem‑solving and decision‑making skills required

Perks and Benefits

• Medical, pharmacy, dental, and vision insurance
• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT, VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles.

We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. This job specification الطلب is not a contract of employment and may be modified to meet evolving business needs. Employment is at‑will.

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