Customer Service Associate I

Family Dollar Stores Of Kentucky LP; Olive Hill (KY); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar Stores Of Kentucky LP is seeking a Customer Service Associate in Olive Hill, Kentucky. You will assist customers, handle transactions, stock shelves, and help unload trucks while maintaining a clean, safe store environment.

The position emphasizes strong customer service, organizational and communication skills, with a preference for candidates who have retail or service industry experience. Part-time opportunities are available.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail or related settings is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift 30–50 lbs and perform physical tasks as needed.
• Strong customer service, communication, and organizational skills are essential.
• Ability to work with diverse customers and maintain a friendly attitude.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions on a cash register.
• Maintain cash security and protect company assets.
• Keep the store stocked and recover merchandise as needed.
• Receive merchandise and help with unloading trucks.
• Maintain a clean, safe, and respectful store environment.

Skills

Customer service

Communication skills

Relationship management

Organization

Problem solving

Education

High school diploma or equivalent

Tools

POS register

Job description

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills and Experience:

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Perks and Benefits:

We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

Part time 19154 W. Us 60,Olive Hill,Kentucky 41164 31480 Family Dollar

Here, you’ll have the opportunity to connect with people every day — creating memorable experiences for our customers while also building a career that can take you anywhere. Join our team and see where your journey can take you. We're invested in your health and wellness. That’s why we invest in perks, programs, and resources that help you at every stage of your life and career.