Customer Service Associate I

Dollar Tree Stores; Oak Lawn (IL); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Medical, pharmacy, dental, and vision insurance options

Job summary

A retail company in Oak Lawn is seeking a Customer Service Associate I to assist customers and manage transactions. Responsibilities include maintaining store cleanliness and stock, ensuring a positive shopping experience, and managing cash security. Preferred candidates have experience in customer service and possess strong organizational and communication skills. This part-time role offers various perks and benefits.

Qualifications

• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, and other physical tasks.
• Ability to follow instructions and interpret operational documents is required.
• Excellent customer service and relationship management skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.

Skills

Customer service experience

Organizational skills

Communication skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

Overview

Customer Service Associate I at Dollar Tree Stores. Join to apply for this role and deliver a great shopping experience for every customer.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Maintain cleanliness throughout the store, including bathrooms, floors, trash removal, and neat presentation of all areas
• Other duties as assigned

Qualifications

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Perks and Benefits

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• Medical, pharmacy, dental, and vision insurance options

Employment details

Part time

Location: 10550 S Cicero Ave, Oak Lawn, Illinois 60453

Min height: 16; Max height: 16.5 (this appears to be legacy posting data and may not apply)

Note: This description may include standard statements about equal opportunity employment and other boilerplate text. We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, without regard to protected status. We comply with applicable law and provide reasonable accommodations as required.