Customer Service Associate I

Dollar Tree Stores; Napoleon (OH); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores is seeking a Customer Service Associate in Napoleon, Ohio to assist customers, manage transactions, and maintain store cleanliness. Ideal candidates should possess excellent customer service and organizational skills with a high school diploma preferred.

This part-time role includes various perks such as employee assistance programs, retirement plans, and educational assistance. Join our team to contribute to a positive shopping experience!

Qualifications

• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store is preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be capable of frequent physical activity including walking, standing, and lifting.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions and maintain cash security.
• Ensure cleanliness and restock bathrooms, floors, and store areas.

Skills

Excellent customer service

Organizational skills

Communication skills

Problem-solving skills

Ability to lift 30-50 lbs

Education

High school diploma or equivalent

Job description

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well‑stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills and Experience

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem‑solving and decision‑making skills are required

Perks and Benefits

We offer a wide variety of rewards to support your health, wealth, and mental well‑being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more!

Equal Opportunity

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT, VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles.

Disability Accommodation

We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

Additional Information

Employment type: Part time

Location: 1845 Scott St., Napoleon, Ohio 43545‑1086

Phone: 05254

Company: Dollar Tree

Hours: 11 to 11.5