Customer Service Associate I

Dollar Tree Stores; Marienville (PA); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A leading retail company in Marienville seeks a Customer Service Associate to provide a positive shopping experience for customers. The role involves assisting customers, managing sales transactions, and maintaining store cleanliness. Candidates should have excellent customer service and communication skills. A high school diploma is preferred, along with previous retail experience. This entry-level position offers full-time employment with various perks and benefits that support health and well-being.

Qualifications

• Previous customer service experience in a retail environment is preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to meet physical demands of the role.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions and work cash register.
• Ensure store cleanliness and maintenance.

Skills

Excellent customer service skills

Strong organizational skills

Communication skills

Problem-solving skills

Ability to lift 30-50 lbs

Education

High school diploma or equivalent

Job description

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment according to productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Maintain the cleaning throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas neat and presentable
• Other duties as assigned

Skills and Experience

• High school diploma or equivalent preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred
• Ability to follow instructions and interpret operational documents required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills required
• Strong organizational and communication skills required
• Strong problem‑solving and decision‑making skills required

Perks and Benefits

We offer a wide variety of rewards to support health, wealth, and mental well‑being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more!

EEO statement: We are an equal‑opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, making all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT, VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles.

We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties; additional duties may be performed at the discretion of the supervisor.

Employment is at-will, meaning either the employee or the company may terminate the employment relationship at any time.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industry: Retail
• Location: 143 Cherry Street, Marienville, Pennsylvania 16239