Customer Service Associate I

Dollar Tree Stores INC; Manning (SC); On-site; USD 15,000 - 19,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate in Manning, SC to provide a friendly shopping experience. You will assist customers, handle transactions, stock shelves, and maintain a clean, safe store environment.

Responsibilities include cashier duties, merchandise receipt and unloading trucks, and ensuring neat and welcoming spaces. Prior retail or customer service experience is preferred; lifting up to 50 lbs may be required.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service in retail, hospitality, restaurant, grocery, or drug store environment highly preferred.
• Ability to read and follow instructions.
• Must be able to lift 30–50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Strong customer service, relationship management, organizational, and communication skills.
• Excellent problem-solving and decision-making abilities.

Responsibilities

• Assist customers with questions and recommendations.
• Process sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and unload trucks; stock replenishment per productivity standards.
• Maintain a positive, safe, respectful environment with customers and colleagues.
• Keep the store neat and presentable; clean bathrooms, floors, and disposal of trash.
• Other duties as assigned.

Skills

Customer service

Retail experience

Communication skills

Physical stamina

Problem solving

Following instructions

Education

High school diploma

Job description

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

Key Duties

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills and Experience

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Perks and Benefits

• We offer a wide variety of rewards to support your health, wealth, and mental well-being.
• In addition to medical, pharmacy, dental, and vision insurance, we offer:
• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

Location & Contract

Part time 497 W Boyce St,Manning,South Carolina 29102 07362 Dollar Tree

Here, you’ll have the opportunity to connect with people every day — creating memorable experiences for our customers while also building a career that can take you anywhere. Join our team and see where your journey can take you. We're invested in your health and wellness. That’s why we invest in perks, programs, and resources that help you at every stage of your life and career.