Customer Service Associate I

Family Dollar; Lufkin (TX); In loco; USD 17.000 - 21.000; Part-time

Vantaggi offerti da questo lavoro

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Descrizione del lavoro

Family Dollar in Lufkin, TX is hiring a part-time Retail Associate. You will assist customers, handle cash at the register, and help keep the store stocked and organized. The role requires maintaining a safe, friendly environment and performing light cleaning duties as needed.

The position emphasizes excellent customer service, strong communication, and the ability to lift 30–50 lbs and stand for extended periods. Prior retail or service experience is preferred.

Competenze

• Experience in retail or service industries is preferred.
• Ability to understand and follow store procedures and operating documents.
• Adept at communication and resolving customer inquiries.
• Comfort with lifting 30–50 lbs and doing physical tasks as needed.

Mansioni

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment.
• Ensure a positive, safe, and respectful environment for customers and staff.
• Maintain cleanliness of the store, restrooms, floors, and trash areas.
• Other duties as assigned.

Conoscenze

Customer service

Communication

Organization

Problem-solving

Relationship management

Teamwork

Formazione

High school diploma or equivalent

Descrizione del lavoro

Duties

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills And Experience

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Perks And Benefits

We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles.

We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Part time

1115 Kurth Drive, Lufkin, Texas 75904-1945

31652

Family Dollar