Customer Service Associate I

Family Dollar Stores Of Georgia LLC; Lovejoy (GA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee assistance

Retirement plans

Education assistance

More perks

Job summary

Family Dollar Stores Of Georgia LLC in Lovejoy, GA is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, manage transactions at the register, and keep the store clean and organized.

This role emphasizes friendly, professional interactions, safety, and teamwork with fellow associates and store leaders. Part-time hours and on-site work in Lovejoy are available.

Qualifications

• High school diploma or equivalent preferred.
• Previous retail/customer service experience desirable.
• Ability to follow instructions and operate the register.
• Physical ability to lift 30–50 lbs and stand for long periods.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks; stock replenishment.
• Maintain a positive, safe, and respectful environment with customers and staff.
• Keep store clean, restrooms stocked, floors swept and mopped, trash removed.
• Other duties as assigned.

Skills

Customer service

Cash handling

Sales abilities

Communication

Education

High school diploma or equivalent

Job description

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Duties

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills and Experience

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Perks and Benefits

We offer a wide variety of rewards to support your health, wealth, and mental well-being.

In addition to medical, pharmacy, dental, and vision insurance, we offer:

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more!

Equal Opportunity

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

Compliance

In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles.

ADA Accommodations

We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

Job Specifics

This job specification should not be construed to imply that these requirements are the exclusive standards of the position.

Additional Duties

Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Disposition

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs.

Employment Policy

Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Location

Part time 11108 Tara Blvd.,Lovejoy,Georgia 30250 28515 Family Dollar

Company Culture

Here, you’ll have the opportunity to connect with people every day — creating memorable experiences for our customers while also building a career that can take you anywhere.

We're invested in your health and wellness. That’s why we invest in perks, programs, and resources that help you at every stage of your life and career.