Customer Service Associate I

Family Dollar; London (KY); Presencial; USD 17.000 - 21.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Descripción de la vacante

Family Dollar in London, KY is seeking a Customer Service Associate to deliver a helpful shopping experience. You will assist customers, handle transactions at the register, maintain store cleanliness, stock shelves, and support unloading trucks as needed.

You should have a high school diploma or equivalent and prior retail or service experience is preferred. Excellent communication, problem-solving, and teamwork skills are essential to succeed in this role; part-time hours may apply.

Formación

• High school diploma or equivalent preferred.
• Previous retail/customer service experience preferred.
• Able to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs. and stand/walk for extended periods.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsabilidades

• Assist customers with questions and recommendations.
• Manage sales transactions at cash register.
• Maintain security of cash and protect company assets.
• Keep the store stocked and recover merchandise.
• Receive merchandise and unload trucks; stock replenishment as needed.
• Maintain a clean, safe, and respectful environment for customers and staff.
• Follow instructions and perform other duties as assigned.

Conocimientos

Customer service

Communication skills

Problem solving

Following instructions

Team collaboration

Physical stamina

Educación

High school diploma or equivalent

Descripción del empleo

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

• Assist customers with questions and recommendations




• Manage sales transactions while working assigned cash register




• Maintain security of cash and protect company assets




• Keep the store well-stocked, and recover merchandise




• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards




• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders




• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable




• Other duties as assigned*

Skills and Experience:

• High school diploma or equivalent is preferred




• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred




• Ability to follow instructions and interpret operational documents is required




• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting




• Excellent customer service and relationship management skills are required




• Strong organizational and communication skills are required




• Strong problem-solving and decision-making skills are required

Perks and Benefits:

We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

• Employee Assistance Program




• Retirement plans




• Educational Assistance




• And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and mak e all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Part time

98 Johnson Road,London,Kentucky 40741

33538

Family Dollar