Customer Service Associate I

Dollar Tree Stores

Logan (UT)

Vor Ort

USD 28.000 - 35.000

Vollzeit

14 Tage+

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Benefits dieser Stelle

Employee Assistance Program
Retirement plans
Educational Assistance

Zusammenfassung

A leading retail company in Logan, Utah is seeking a Customer Service Associate to deliver an excellent shopping experience. Responsibilities include assisting customers, managing sales transactions, and ensuring store cleanliness. Ideal candidates should have previous customer service experience and the ability to lift heavy items. The position offers various perks and benefits, including retirement plans and educational assistance.

Qualifikationen

  • Previous customer service experience in retail or similar environment is highly preferred.
  • Must be able to lift between 30 and 50 lbs and meet physical demands.

Aufgaben

  • Assist customers with questions and recommendations.
  • Manage sales transactions while working cash register.
  • Maintain security of cash and protect company assets.
  • Keep the store well-stocked, and recover merchandise.
  • Ensure a positive, safe, and respectful environment.

Kenntnisse

Customer service
Relationship management
Organizational skills
Communication skills
Problem-solving skills

Ausbildung

High school diploma or equivalent

Jobbeschreibung

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

  • Assist customers with questions and recommendations
  • Manage sales transactions while working assigned cash register
  • Maintain security of cash and protect company assets
  • Keep the store well-stocked, and recover merchandise
  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
  • Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
  • Other duties as assigned

Skills and Experience:

  • High school diploma or equivalent is preferred
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
  • Ability to follow instructions and interpret operational documents is required
  • Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
  • Excellent customer service and relationship management skills are required
  • Strong organizational and communication skills are required
  • Strong problem-solving and decision-making skills are required

Perks and Benefits:

  • Employee Assistance Program
  • Retirement plans
  • Educational Assistance
  • And much more

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

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