Customer Service Associate I

Dollar Tree Stores INC; Jacksonville (FL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical, dental, vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC seeks a Customer Service Associate to deliver a great shopping experience. The role involves assisting customers, managing transactions, and keeping the store stocked and clean.

You will unload trucks, restock, and ensure a safe, friendly environment for customers and teammates. Part-time position with opportunities for growth and development within the store.

Qualifications

• High school diploma or equivalent preferred.
• Prior customer service experience in retail or similar environment is highly preferred.
• Ability to follow instructions and interpret operational documents.

Responsibilities

• Assist customers with questions and recommendations.
• Process sales transactions at the cash register and protect company assets.
• Maintain store cleanliness, restock merchandise, and unload trucks as needed.
• Provide a safe, respectful environment and professional interactions with customers and staff.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Problem solving

Education

High school diploma (preferred)

Tools

POS systems

Job description

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep the store well-stocked, and recover merchandise Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable Other duties as assigned*.

Skills and Experience:

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Perks and Benefits:

• We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles.

We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

Part time 8634 Baymeadows Rd.,Jacksonville,Florida 32256-7424 03260 Dollar Tree

Here, you'll have the opportunity to connect with people every day - creating memorable experiences for our customers while also building a career that can take you anywhere. Join our team and see where your journey can take you. We're invested in your health and wellness. That's why we invest in perks, programs, and resources that help you at every stage of your life and career.