Customer Service Associate I

Family Dollar Stores Of Mississippi LLC; Hattiesburg (MS); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of Mississippi LLC is seeking a Customer Service Associate to deliver a great shopping experience for every customer at our Hattiesburg location.

You will assist customers, handle transactions, and maintain store appearance while ensuring safety and courtesy. The role involves lifting up to 50 lbs, stocking, unloading trucks, and upholding cleanliness and organizational standards.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store preferred.
• Able to lift 30–50 lbs and frequent walking/standing.
• Excellent customer service and relationship management skills.
• Follow instructions and interpret operating documents.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain cash security and protect company assets.
• Keep the store stocked and recover merchandise.
• Unload merchandise and stock replenishment per productivity standards.
• Maintain a positive, safe, and respectful environment with customers and staff.
• Keep store clean including bathrooms, floors, and trash.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Stock replenishment

Communication skills

Organizational skills

Problem solving

Education

High school diploma or equivalent

Tools

POS / cash register

Job description

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Duties include, but are not limited to, the following:

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills and Experience:

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Perks and Benefits:

• We offer a wide variety of rewards to support your health, wealth, and mental well-being.
• In addition to medical, pharmacy, dental, and vision insurance, we offer: Employee Assistance Program Retirement plans Educational Assistance And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UR, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Part time 215 Broadway Dr,Hattiesburg,Mississippi 39401 21119 Family Dollar Here, you’ll have the opportunity to connect with people every day — creating memorable experiences for our customers while also building a career that can take you anywhere.

We're invested in your health and wellness. That’s why we invest in perks, programs, and resources that help you at every stage of your life and career.