Customer Service Associate I

Dollar Tree Stores; Hatfield Borough (Montgomery County); Presencial; USD 16.531 - 20.664; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Employee Assistance Program

Retirement plans

Educational Assistance

Descripción de la vacante

A leading retail company in Hatfield seeks a part-time Customer Service Associate to assist customers, manage transactions, and maintain store cleanliness. The ideal candidate has strong customer service and communication skills, preferably with retail experience. The role requires lifting and customer interaction, contributing to a positive shopping experience.

Formación

• Ability to lift between 30 and 50 lbs.
• Previous customer service experience in retail preferred.
• Must be able to follow instructions and interpret operational documents.

Responsabilidades

• Assist customers with questions and recommendations.
• Manage sales transactions and work assigned cash register.
• Ensure a positive and respectful environment for customers and associates.

Conocimientos

Customer service skills

Communication skills

Organizational skills

Problem-solving skills

Educación

High school diploma or equivalent

Descripción del empleo

Customer Service Associate I at Dollar Tree Stores

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills and Experience

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Perks and Benefits

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in applicable states, minors may be eligible to be considered for employment in certain roles.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Part time

1537 Bethlehem Pike, Hatfield, Pennsylvania 19440