Customer Service Associate I

Dollar Tree Stores INC; Grand Terrace (CA); On-site; USD 19,000 - 23,000; Part time

Benefits offered by this job

Employee discount

Healthcare benefits

Educational assistance

Retirement plans

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You’ll assist customers with questions and recommendations, manage sales transactions at the register, maintain store security, stock merchandise, unload trucks, and ensure a clean, welcoming environment.

This part-time position in Grand Terrace, California requires a high school diploma or equivalent and strong customer service, organizational, and

Qualifications

• Excellent customer service and relationship management skills.
• Strong organizational and communication abilities.
• Ability to follow instructions and interpret operational documents.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Unload trucks, stock replenishment, and meet productivity standards.
• Maintain a clean, safe, and respectful store environment.
• Perform other duties as assigned.

Skills

Customer service

Organizational skills

Communication skills

Problem-solving

Decision-making

Education

High School Diploma or equivalent

Job description

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Duties

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

High school diploma or equivalent is preferred Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred Ability to follow instructions and interpret operational documents is required Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting Excellent customer service and relationship management skills are required Strong organizational and communication skills are required Strong problem-solving and decision-making skills are required

Benefits

• medical, pharmacy, dental, and vision insurance
• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles.

We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

Part time 22455 Barton Rd, Grand Terrace, California 92313-5008 04450 Dollar Tree From: 17 To: 17.5

Here, you’ll have the opportunity to connect with people every day — creating memorable experiences for our customers while also building a career that can take you anywhere.

Join our team and see where your journey can take you. We're invested in your health and wellness. That’s why we invest in perks, programs, and resources that help you at every stage of your life and career.