Customer Service Associate I

Dollar Tree Stores; Gilbert (SC); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A popular retail company in South Carolina is looking for a Customer Service Associate to assist customers, manage sales transactions, and maintain store security. Ideal candidates should have excellent customer service skills, a high school diploma, and experience in a related field. This part-time role offers various perks including retirement plans and educational assistance.

Qualifications

• Previous customer service experience in a retail environment is preferred.
• Must be able to lift between 30 and 50 lbs.
• Ability to follow instructions and interpret operational documents.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Ensure a positive and respectful environment with professional interactions.

Skills

Excellent customer service and relationship management skills

Strong organizational and communication skills

Strong problem-solving and decision-making skills

Education

High school diploma or equivalent

Job description

Overview

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Maintain cleanliness throughout the store, including bathrooms, floors, trash, and overall neatness
• Other duties as assigned

Qualifications

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills
• Strong organizational and communication skills
• Strong problem-solving and decision-making skills

Perks and Benefits

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more

Equal Opportunity Employer: We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. Minor applicants may be considered for employment in certain roles where allowed by local laws. We comply with the Americans with Disabilities Act (ADA) and provide reasonable accommodations to qualified individuals with disabilities.

Part time

4079 Augusta Hwy, Gilbert, South Carolina 29054